Policies
Deposit and Cancellation Policy
Upon booking reservation, 3 nights' room charges (or entire stay, whichever is less) will be charged to credit card. Balance due for remainder of stay will be charged at check in.
If the reservation is cancelled within these time periods, the deposit is forfeited.
Regular Season (01/07/2013 - 03/31/2013)
14 days prior to check in dateOff Season (04/01/2013 - 12/18/2013)
14 days prior to check in dateHoliday Season (12/18/2013 - 1/6/2014)
30 days prior to check in date
Check-in: 3:00 p.m.
Check-out: 11:00 a.m.
A government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Pets are not allowed
Minimum check-in age is 21
Hotel Voltage: 110
Credit Cards
Visa, MasterCard, American Express.
Hurricanes
If St. Thomas is under a named Hurricane Warning, guests with confirmed reservations will be allowed to cancel with no penalties. If guests are on property and choose to leave, the remaining room nights will be refunded. Please note this policy does not apply to Tropical Storms or Hurricane Watches. If guests choose to cancel or leave under those conditions, they may rebook their reservations from June 1st to November 1st in the current or following year, however no deposits will be refunded.
St. Thomas Policies:
Passports:
U.S. citizens are not required to have passports or proof of citizenship when entering the U.S. Virgin Islands from a U.S. airport. All arrivals to the U.S. Virgin Islands from foreign airports are required to show proof of citizenship and pass through customs. All persons leaving the U.S. Virgin Islands, whether American citizens or not, must be prepared to show proof of citizenship upon leaving the islands to return to the mainland. Typically US driver's license is all you will need. However, official definitions are as follows:
Accepted documents for Proof of Citizenship for Americans:
1. A passport issued under competent authority,
2. An Alien Registration Card (this applies to U.S. permanent residents only)
3. A certified copy of a birth certificate and government issued photo identification
4. A Certificate of Naturalization, issued by the U.S. Immigration and Naturalization Service. Citizens of any country other than the U.S. should follow U.S. travel regulations and requirements for entry into the United States.
Health Requirements
There are no health requirements for travel to the US Virgin Islands.
Language
The national language of Saint Thomas is English
$1,600 Exemption
(applies to US residents returning to the US mainland)
If you return directly or indirectly from a U.S. insular possession (which includes the U.S. Virgin Islands), you are allowed a $1,600 duty-free exemption. You may include 1,000 cigarettes as part of this exemption. You may also include five liters of alcoholic beverages in your duty-free exemption, but one of them must be a product of an insular possession. Four may be products of other countries. Duty free allowance on alcoholic beverages applies if you are 21 years old, it is for your own use or as a gift and it does not violate the laws of the state in which you arrive.
